Process Management Limited is committed to protecting the health and safety of all its employees, customers, contractors, and the public, and to prevent negative impact on the environment. We shall comply with the Trinidad and Tobago Occupational Safety and Health Act 2004 amended 2006, the Environmental Management Act 2000 and any other statutory and regulatory requirements that may directly affect our operations.

Methods through which we demonstrate our commitment:

Enforce and effectively manage safe systems of work that meet the Safe-to-Work TT (STOW-TT) HSE requirement

Identify HSE hazards and implement controls of associated risks without delay

Promote safe working conditions via application of the hierarchy of controls: elimination, substitution, engineering controls, administrative controls, and PPE

Take actions to prevent HSE incidents

Implement effective systems for confidential reporting of HSE observations, near-misses, incidents and accidents to aid in the development of immediate corrective actions

Ensure employees are competent to identify and manage the HSE aspects of their jobs by providing the necessary resources and training

Prioritise employee health and wellbeing during daily operations in normal and emergency situations

Preserve the environment by adhering to all applicable statutory and regulatory environmental requirements to prevent in-house, onsite and community impacts

Ensure safe handling and transportation of harmful substances, pressurized, heavy and non-standard equipment

Consult with all stakeholders on HSE Management System performance and encourage open communication to capture HSE related issues to improve our HSE processes and practices

Ensure ongoing compliance with all relevant HSE statutory and regulatory requirements

Continuous improvement of the company’s HSE performance by measuring and periodically reviewing our progress

Protect and secure company and client personnel and assets by enforcing security policies to limit the threat of unwanted situations

Accountability from Top Management and employees in fulfilling their HSE roles and responsibilities

At Process Management Limited, Quality is an integral part of our daily operations enabling us to deliver products and services that are in accordance with best practice, safe and in compliance with our customers’ requirements. Our commitment to quality requires 100% employee compliance by understanding their roles and responsibilities and be empowered to maintain the integrity of our Quality Management System (QMS).

To ensure our QMS is at its optimum level, the following essential principles are adhered to:

Meet and exceed our customer’s requirements by:

Promoting an environment where employee development and resources are provided for effective delivery of products and services.

Demonstrate competence by providing the appropriate expertise in all our jobs to minimise the number of reworks, errors and customer complaints

Encourage open communication amongst all stakeholders to ensure the accurate and timely delivery of the required solutions.

Compliance with the ISO 9001:2015 standard and all other applicable statutory and regulatory requirements by:

Ensuring all staff (Top Management and employees) adhere to the policies and procedures of the QMS by understanding and applying them in performance of their daily tasks

Commitment from Top Management to monitor, control and improve the QMS.

Demonstrate continual improvements of our systems and processes by:

Establishing both short- and long-term objectives that are measurable and aimed at enhancing the overall performance of the company

Monitoring the effectiveness of our QMS through planned audits, management reviews and customer satisfaction surveys to ensure quality product and service delivery

Empowering our employees to participate in quality improvement activities through teamwork and consultation.